---
title: Creating Birthday Automation
description: VetLinkPro Creating Birthday Automation
---

# VetLink PRO

 Connecting Veterinary Professionals with Smarter Solutions

[Skip to content](https://help.vetlinkpro.com/vetlinkpro/creating-birthday-automation#main-content)

English - Australia

Show submenu for translations

![Vetlinkpro - Intergrity - excellence - clarity](https://help.vetlinkpro.com/hs-fs/hubfs/MAIN_2026-1.png?width=528&height=160&name=MAIN_2026-1.png)

Open main navigation

Close main navigation

- English - Australia
  
  Show submenu for translations
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [VetLink PRO](https://help.vetlinkpro.com/vetlinkpro)
2. [Support](https://help.vetlinkpro.com/vetlinkpro/support)
3. [Mailers](https://help.vetlinkpro.com/vetlinkpro/support#mailers)

# Creating Birthday Automation

## v7

### Creating a Birthday Automation

Follow the steps below to create a new automation, set filters, configure templates, and schedule the automation.

---

#### 1. Create a New Automation

1. From **Reports**, open the **Automation** screen.
2. Click **Add New** at the bottom.
3. Enter a **Name** for your automation.
4. In **Table Link**, select **Anm → Cln** from the dropdown.
5. Under **Use Following Tables**, select:
   
     - **Client**
     - **Patients**
6. On the right under **Special Filters**, change **One Entry Per** to **Patient**.
7. Click **Save**.

![](https://support.vetlinkpro.com/galleryDocuments/edbsn2c96caee22d386990ed854f1d1e9939326eb7dedb7ffe0e36ae90fc03cea4d2d52534214820444391d1e5a01200f1699?inline=true)

---

#### 2. Set Filters

1. Highlight the automation you just created and open the **Filters** tab.
2. Click **Edit** (top right) and untick unnecessary filter options to hide them.
3. Configure the following filters:
   
     - **Birthday:** Set to **On Date**.
     - **Date**: Set to **Today**
     - **Cln Status:** Set to **Active**.
     - **Anm Status:** Set to **Active**.
4. Click **Save**.

![](https://support.vetlinkpro.com/galleryDocuments/edbsn2c96caee22d386990ed854f1d1e9939387f49ff5293d9b57dd5a4dac6038c8ef72ce71aa284540a4dffb76c74e986d2b?inline=true)

---

#### 3. Set Up the Template

1. Highlight your automation and click **Properties**.
2. Select your communication method:
   
     - You may send **Email** or **SMS**, but not both simultaneously.
     - A fallback method may be configured if the primary option is unavailable.
3. Under **Use Marketing Flag**, choose:
   
     - **If email entered** or
     - **If SMS entered**
4. Under **Template to Use**, select an existing template or create a new one.
5. Templates support **mail merge fields** (e.g., Client Name, Subject).
6. Click **Save** after creating or selecting a template.

![](https://support.vetlinkpro.com/galleryDocuments/edbsne8be94f247c4c157fc720458e10e4e40011bd9a5cb6fa6a48dea953992d33e7e4dd1c1ee6c7a8d2736003d5d80a02378?inline=true)

---

#### 4. Configure the Schedule

1. Highlight the automation and open the **Schedule** tab.
2. Enter a **description** for the automation.
3. Set the following:
   
     - **Start Date:** Today or your preferred date.
     - **End Date:** Leave blank unless you want the automation to stop on a specific date.
     - **Repeat Every:** 1 Day.
4. Select a **cutoff time** for sending messages (mid‑morning recommended).
5. Configure:
   
     - **Channel 1:** SMS or Email
     - **Channel 2:** SMS or Email (fallback)
6. Click **Save**.  
   You may pause the automation anytime by selecting **Pause**.

![](https://support.vetlinkpro.com/galleryDocuments/edbsnbd9f17b5dabc823a5a4fa56713bad2137a107076a5e9d801b324050e8deabe930247e6a5ab98759da1a4fadd04151e27?inline=true)

---

#### 5. Test the Automation

1. Go back to the **Filters** tab.
2. Click **Test** to preview results based on your filter settings.
3. Verify the correct records appear before activating the automation live. (There may be no patients with birthdays today, change a test patient birthdate to today and test if one available).

---

#### 6. Finish

1. Close the automation window once all steps are complete.
2. The automation will automatically begin running the following day.
3. Messages will be sent at the configured **cutoff time**.

- [Support](https://help.vetlinkpro.com/vetlinkpro/support#main-content)

    - [Client Portal](https://help.vetlinkpro.com/vetlinkpro/support#client-portal)
    - [Creditors](https://help.vetlinkpro.com/vetlinkpro/support#creditors)
    - [Upgrade](https://help.vetlinkpro.com/vetlinkpro/support#upgrade)
    - [Payments](https://help.vetlinkpro.com/vetlinkpro/support#payments)
    - [Patient](https://help.vetlinkpro.com/vetlinkpro/support#patient)
    - [Product](https://help.vetlinkpro.com/vetlinkpro/support#product)
    - [Xero](https://help.vetlinkpro.com/vetlinkpro/support#xero)
    - [Clinical History](https://help.vetlinkpro.com/vetlinkpro/support#clinical-history)
    - [RDS Setup](https://help.vetlinkpro.com/vetlinkpro/support#rds-setup)
    - [Client](https://help.vetlinkpro.com/vetlinkpro/support#client)
    - [Diary](https://help.vetlinkpro.com/vetlinkpro/support#diary)
    - [Mailers](https://help.vetlinkpro.com/vetlinkpro/support#mailers)
    - [Exports](https://help.vetlinkpro.com/vetlinkpro/support#exports)
    - [Stocktake](https://help.vetlinkpro.com/vetlinkpro/support#stocktake)
    - [Reports](https://help.vetlinkpro.com/vetlinkpro/support#reports)
    - [EOP / Statements](https://help.vetlinkpro.com/vetlinkpro/support#eop-statements)
    - [Eforms / Digital Forms](https://help.vetlinkpro.com/vetlinkpro/support#eforms-digital-forms)
    - [Other](https://help.vetlinkpro.com/vetlinkpro/support#other)
    - [Printing](https://help.vetlinkpro.com/vetlinkpro/support#printing)
    - [Email](https://help.vetlinkpro.com/vetlinkpro/support#email)
    - [Server / Technical](https://help.vetlinkpro.com/vetlinkpro/support#server-technical)
    - [Insurance](https://help.vetlinkpro.com/vetlinkpro/support#insurance)
    - [Bill](https://help.vetlinkpro.com/vetlinkpro/support#bill)
    - [Vac Reminders](https://help.vetlinkpro.com/vetlinkpro/support#vac-reminders)
    - [Online Booking](https://help.vetlinkpro.com/vetlinkpro/support#online-booking)
    - [Mobile Billing](https://help.vetlinkpro.com/vetlinkpro/support#mobile-billing)
    - [Barcoding](https://help.vetlinkpro.com/vetlinkpro/support#barcoding)
    - [SMS](https://help.vetlinkpro.com/vetlinkpro/support#sms)
    - [General Ledger](https://help.vetlinkpro.com/vetlinkpro/support#general-ledger)
    - [Staff](https://help.vetlinkpro.com/vetlinkpro/support#staff)
    - [Telemedicine](https://help.vetlinkpro.com/vetlinkpro/support#telemedicine)
- [Manual](https://help.vetlinkpro.com/vetlinkpro/manual#main-content)

    - [6.1](https://help.vetlinkpro.com/vetlinkpro/manual#6-1)
    - [7.0](https://help.vetlinkpro.com/vetlinkpro/manual#7-0)

[![Vetlinkpro - Intergrity - excellence - clarity](https://help.vetlinkpro.com/hs-fs/hubfs/MAIN_2026-1.png?width=528&height=160&name=MAIN_2026-1.png "Vetlinkpro - Intergrity - excellence - clarity")](https://www.vetlinkpro.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, VetlinkPRO