---
title: Re-Saving PDF not showing correctly in Clinical Record
description: VetLinkPro Re-Saving PDF not showing correctly in Clinical Record
---
# VetLink PRO
Connecting Veterinary Professionals with Smarter Solutions
[Skip to content](https://help.vetlinkpro.com/vetlinkpro/re-saving-pdf-not-showing-correctly-in-clinical-record#main-content)
English - Australia
Show submenu for translations
Open main navigation
Close main navigation
- English - Australia
Show submenu for translations
- Contact us
Contact us
How can we help you?
- There are no suggestions because the search field is empty.
1. [VetLink PRO](https://help.vetlinkpro.com/vetlinkpro)
2. [Support](https://help.vetlinkpro.com/vetlinkpro/support)
3. [Clinical History](https://help.vetlinkpro.com/vetlinkpro/support#clinical-history)
# Re-Saving PDF not showing correctly in Clinical Record
## v7,v6
If a PDF is showing blacked out or as fuzzy bars in the clinical record it has been saved in a format that VetlinkPRO can't read. You should still be able to open it in full screen and it will show.
You can also create the PDF again using the Microsoft to PDF printer to create it in a more standard format.
To do this;
1. Open the PDF in Full Screen
2. Click the print option and choose Microsoft to PDF printer.
3. Save PDF to your desktop (or somewhere you can find it again)
4. In VetlinkPRO click the attach button and find the newly saved PDF and re-attach it.
5. You can now delete old PDF not showing correctly.
- [Support](https://help.vetlinkpro.com/vetlinkpro/support#main-content)
- [Client Portal](https://help.vetlinkpro.com/vetlinkpro/support#client-portal)
- [Creditors](https://help.vetlinkpro.com/vetlinkpro/support#creditors)
- [Upgrade](https://help.vetlinkpro.com/vetlinkpro/support#upgrade)
- [Payments](https://help.vetlinkpro.com/vetlinkpro/support#payments)
- [Patient](https://help.vetlinkpro.com/vetlinkpro/support#patient)
- [Product](https://help.vetlinkpro.com/vetlinkpro/support#product)
- [Xero](https://help.vetlinkpro.com/vetlinkpro/support#xero)
- [Clinical History](https://help.vetlinkpro.com/vetlinkpro/support#clinical-history)
- [RDS Setup](https://help.vetlinkpro.com/vetlinkpro/support#rds-setup)
- [Client](https://help.vetlinkpro.com/vetlinkpro/support#client)
- [Diary](https://help.vetlinkpro.com/vetlinkpro/support#diary)
- [Mailers](https://help.vetlinkpro.com/vetlinkpro/support#mailers)
- [Exports](https://help.vetlinkpro.com/vetlinkpro/support#exports)
- [Stocktake](https://help.vetlinkpro.com/vetlinkpro/support#stocktake)
- [Reports](https://help.vetlinkpro.com/vetlinkpro/support#reports)
- [EOP / Statements](https://help.vetlinkpro.com/vetlinkpro/support#eop-statements)
- [Eforms / Digital Forms](https://help.vetlinkpro.com/vetlinkpro/support#eforms-digital-forms)
- [Other](https://help.vetlinkpro.com/vetlinkpro/support#other)
- [Printing](https://help.vetlinkpro.com/vetlinkpro/support#printing)
- [Email](https://help.vetlinkpro.com/vetlinkpro/support#email)
- [Server / Technical](https://help.vetlinkpro.com/vetlinkpro/support#server-technical)
- [Insurance](https://help.vetlinkpro.com/vetlinkpro/support#insurance)
- [Bill](https://help.vetlinkpro.com/vetlinkpro/support#bill)
- [Vac Reminders](https://help.vetlinkpro.com/vetlinkpro/support#vac-reminders)
- [Online Booking](https://help.vetlinkpro.com/vetlinkpro/support#online-booking)
- [Mobile Billing](https://help.vetlinkpro.com/vetlinkpro/support#mobile-billing)
- [Barcoding](https://help.vetlinkpro.com/vetlinkpro/support#barcoding)
- [SMS](https://help.vetlinkpro.com/vetlinkpro/support#sms)
- [General Ledger](https://help.vetlinkpro.com/vetlinkpro/support#general-ledger)
- [Staff](https://help.vetlinkpro.com/vetlinkpro/support#staff)
- [Telemedicine](https://help.vetlinkpro.com/vetlinkpro/support#telemedicine)
- [Manual](https://help.vetlinkpro.com/vetlinkpro/manual#main-content)
- [6.1](https://help.vetlinkpro.com/vetlinkpro/manual#6-1)
- [7.0](https://help.vetlinkpro.com/vetlinkpro/manual#7-0)
[](https://www.vetlinkpro.com)
[mailto:email@email.com](mailto:email@email.com)
Copyright © 2026, VetlinkPRO