VetLink PRO

Connecting Veterinary Professionals with Smarter Solutions

Skip to content
English - Australia
Sign in
Contact us
  • There are no suggestions because the search field is empty.

Xero Refunding Credit via Bank Transfer

v7,v6

When credit is refunded via a bank transfer it creates a spent transaction in the bank feed. This can't be reconciled directly to a credit note or overpayment on the clients account.
To reconcile;
  1. In Xero;
    1. You first need to open the over payment or credit note and Add refund from options at bottom of invoice.
    2. Once Refund is added you can then reconcile the spent transaction in bank Reconciliation to the Refund created
    3. This reconciliation does not download back to VetlinkPro
  2. In Vetlink
    1. Do an initialise client balance transaction and find client (Bill -> Special functions -> Init cln Bal)
      (its not really correct thing to do but init cln bals do not upload back to Xero)
    2. Add amount of the bank refund inot debt column. Add a message to say whats happening as well.
    3. This will create debt on client account. You can then allocate credit to the debt from the client record.