Support
Client Portal
Creditors
- Ebiz Checklist post 6.1 upgrade Checklist
- Ebiz Setup Checklist
- Ebiz Sort Order when Sending Orders
- SQL - Order Error - Order says 'Open Invoice ()'
- Provet Connect Authentication token
- AUTO-ORDERING CASES and Queries to set Min/Max
- SQL - Creditor Error - Totals Do Not Match - Extra Item in the Invoice
- eBiz integration with VetlinkPRO
- Checking / Clearing Back Orders
- Creditor Invoice - Totals do not match
- Payment Error - Payment Duplicate where invoice already paid
- SQL - Creditor Error - Dummy – Already in GL
Upgrade
Payments
Patient
Product
Xero
Clinical History
- Why is patient history showing as crossed out in VetlinkPRO?
- Attaching Videos
- Clinical Notes - Edit Later
- Endorse Lab Results
- Re-Saving PDF not showing correctly in Clinical Record
- External labs setup Checklist
- History Template Examples
- Zoetis/Abaxis Fuse Instructions for Clinics
- Adding History template to a product
- Check Idexx Integration Names
- Vetscan Data Manager (old connection method) Setup Checklist
- VL2 Attach - xrays/images/histories
- External Error C0000006 / Spell Check
RDS Setup
Client
Diary
- Removing Standing Appointments
- Customising Staff Order in the Diary
- SQL - Find Appointments by Reason
- SQL - Bill Not Found From Appointment
- VetlinkPRO Basics - Diary Videos (v6)
- SQL - Find Appointment by Ref_Number
- Hotel - Setup with Different Rates for 1st / 2nd/ 3rd animal.
- SQL - Check Days Staff Rostered to the diary
- Diary zoom levels
- SQL - Multibook set on column incorrectly
Mailers
Exports
- Export / Spreadsheets Query Setup
- Products Not sold or Purchased Since Date (SQL)
- Clients not visited since date
- Deceased Animals between Dates (SQL)
- Duplicate Clients (SQL)
- Exporting data from Export/Spreadsheets (non query)
- Find Animals without Due Reminders (SQL)
- SQL - Extract Staff Details
- SQL - New Clients by Date
- SQL - Number Appointments Grouped by Date / Time
- SQL - Staff on Access Levels
- Create Export to CSV using SQL Query
- Estimates / Quotes that have been Converted to Bill
- Clients Who have Not Bought a Product Export
Stocktake
Reports
EOP / Statements
Eforms / Digital Forms
Other
Printing
- Label Size Guide and Configuration
- Bixolon SPP-R310 Label Printer - Setup and Troubleshooting
- 515 Error Message when Running Report
- Editing Drug Label Margins
- Printing from home using Remote desktop
- RDWeb - Printing / Downloads / Uploads / Resolutions
- SAM4S ELLIX 30 / 40 Roll Receipt Printer
- Label Printer Recommendations
- USB / Shared Printers
Server / Technical
Insurance
Bill
- Negative Discounts in VetlinkPRO
- Payment Services (Vetpay, Zippay, Afterpay, Humm or similar)
- Unable to charge bill
- SQL - Export Transaction to reconcile account Balance
- Vaccination certificate mail merge fields explained
- VetlinkPRO Basics - Billing Videos (v6)
- Estimates / Quotes that have NOT been Converted to Bill
- Insert Staff Digital Signature
- Cash Drawer Recommendation.
- Partial refunds
- Can't Reverse a Bill
- Bill Email Templates
- Creating a Prescriptions for Pharmacy from Bill
- How to edit ABN/GST/VAT number on Tax Invoices and Tax Receipts
- Certificates "unexpected error occured"
- Error Unposted Batch Bills
- Hold Bill